If anything went wrong the rule followers would get in trouble for things that the other people did. They would slack off on most days and I would pick up their slack. The people working there were nice, but were somewhat lazy. I learned how to unload a kiln and think critically to help the customers to the best of my ability *I know it seems like A LOT, but it's really easy to do and the days are usually slow* ![]() A typical day at work consists of greeting customers, telling them the paint prices and location of the ceramic prices, explaining how the under-glaze (paint) works, pouring paint for customers, giving them design ideas if asked, cleaning dishes, describing customer pieces on a small sheet of paper, unloading kilns, wrapping and bagging items, retrieving customer pick-up items, using the register, writing skus on the bottom of ceramic pieces that are to be displayed, assisting and leading birthday parties at the store, opening and/or closing the studio and register. Not to mention, the owners always gave out the schedule last minute and suggestions to give it out earlier or use a scheduling app went ignored.Īnother oddity was: they lied about minimum wage going up by pitching it a raise they did as a "favor" to their employees not only - more. The owners often made up arbitrary rules that made the whole process more difficult, blamed employees for mistakes that weren't their fault, threatened to seize tips on one occasion, and behaved very passive-aggressively and even insulted their employees on more than one occasion. They were rarely in the store to provide assistance and refused to hire a manager to oversee the store, meaning certain coworkers had to take on extra responsibility without receiving a raise in order to keep the store running. However, I cannot say the same of the owners. I adored most of my coworkers and considered them the best part - we all looked out for each other. ![]() Each of these tasks is relatively simple, but mistakes made in one or more of these areas have a domino effect that disrupts everything. Job consists of instructing guests on how the studio works, getting paint colors for them, manning the register, writing descriptions of the ceramic pieces they paint, and identifying and bagging their pieces after they've been glazed and fired by the glazer. ![]() Customers are usually pretty nice, if a little impatient, but the occasional positive worker/guest experience elevates the whole experience. It's a lot less artsy of a job than the owners make it sound - more like glorified retail with a side of customer service.
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